NCDRC Cause List: The National Consumer Disputes Redressal Commission (NCDRC) in India is a quasi-judicial body established in 1988 under the Consumer Protection Act of 1986. It is located in New Delhi and is headed by a sitting or retired judge of the Supreme Court of India. Currently, the commission is led by Justice R K Agrawal, a former Supreme Court judge.
According to Section 21 of the Consumer Protection Act, 1986, the NCDRC has jurisdiction to entertain complaints valued at over one crore. It also has appellate jurisdiction over the orders of State Commissions and District fora. Section 23 allows any aggrieved person to appeal an NCDRC order to the Supreme Court within 30 days. Below is the NCDRC Cause List.
NCDRC Cause List
This section provides a step-by-step guide on how to check the NCDRC Cause List.
Step 1: Visit the official NCDRC website at http://ncdrc.nic.in/.
Step 2: On the homepage, locate the 'Cause List' section and click on "NCDRC Cause List."
Step 3: Use this direct link: http://cms.nic.in/ncdrcusersWeb/causelist.do?method=loadCauseListViewPub.
Step 4: The NCDRC Cause List Service page will be displayed.
Step 5: Select the desired date, commission/state, cause list, and then hit the "Search" button to view the NCDRC Cause List.
NCDRC Cause Status
The following steps explain how to check the NCDRC Cause Status.
Step 1: Go to the NCDRC official website at http://ncdrc.nic.in/.
Step 2: Click on the "Case Status" link available on the homepage.
Step 3: Here is the direct link: http://cms.nic.in/ncdrcusersWeb/login.do?method=caseStatus.
Step 4: The NCDRC Cause Status page will appear.
Step 5: Choose the options for NCDRC, State Commission, or District Forum, enter the CAPTCHA code, fill in the required case details, and click on the "Search" button to check the status.
NCDRC Cause Inquiry
It is possible to check the NCDRC cause inquiry through SMS. Follow the process outlined below:
Type <CONFONET><Space><0/0/case No> and send it to +91 7738299899.
Example: CONFONET 0/0/RP/1/2025
Right to Information Act 2005 Details
| S.No. | POINTS | COMMENTS |
|---|---|---|
| (i) | The particulars of its organization functions and duties. | The National Consumer Disputes Redressal Commission serves consumers under the Consumer Protection Act, 1986 by receiving complaints, appeals & revision petitions across India. |
| (ii) | The Powers and duties of its officers and employees | As a quasi-judicial body, the NCDRC processes complaints and appeals, supervising these activities through its Registrar. |
| (iii) | The procedure followed in the decision making process, including channels of supervision and accountability | Decisions are made by Honorable Benches as per the provisions of the Consumer Protection Act, and an appeal can be filed with the Supreme Court. |
| (iv) | The norms set by it for the discharge of its functions | The Commission operates within the framework of the Consumer Protection Rules, 1987 and its own regulations. |
| (v) | The rules, regulations, instructions, manuals and records held by its employees for discharging its functions | Public documents related to the Consumer Protection Act and NCDRC's functioning are available on its website. |
| (vi) | A statement of the categories of documents that are held by it or under its control | The NCDRC controls major documents including complaints, appeals, and revision petitions. |
| (vii) | The particulars of any arrangement that exist for consultation with, or representation by the members of the public | Not Applicable |
| (viii) | A statement of the boards, councils, committees & other bodies | Not Applicable |
| (ix) | A directory of its officers and employees | The directory of NCDRC officers is accessible on the official website. |
| (x) | The monthly remuneration received by each of its officers and employees | The officers receive salaries in accordance with Central Government pay scales. |
| (xi) | The budget allocated to each of its agency | The budget is allocated by the Department of Consumer Affairs and details are available in the demands for grants. |
| (xii) | The manner of execution of subsidy programs | Not Applicable |
| (xiii) | Particulars of recipients of concessions, permits, or authorizations granted by it | Not Applicable |
| (xiv) | Details in respect of the information, available to or held by it, reduced in an electronic form | All relevant consumer protection information can be accessed from the NCDRC website. |
| (xv) | The particulars of facilities available to citizens for obtaining information | The NCDRC launched its website to provide public access to information related to consumer issues. |
| (xvi) | The names, designations and other particulars of the Public Information Officers | The NCDRC has appointed CPIOs as per the Right to Information Act, 2005, and their details can be found online. |
| (xvii) | Other prescribed information; the public must be informed about updates annually. |
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